Frequently Asked Questions

Does LucidOps have a guarantee?

We guarantee to execute all aspects of our service agreement or 100% money back. 

We only succeed if you succeed.

That's why we're obsessed with our partnerships.

Our team has yet to build experience in these areas. Will this hinder our success?

Not at all. That's very common for us. We will simplify this journey, guide your team through every step of the process, and educate your team along the way. Our goal is to build autonomy and ultimately make your organization self-sufficient.

How long does it usually take to see results after implementing your solutions?

The timeline to see results after implementing our solutions can vary depending on the specific solution and your unique business circumstances. Generally, improvements can be noticed within a few weeks of implementation, in many cases, immediately.  More significant transformations, like cultural shifts or changes in strategic decision-making due to enhanced workforce management, may take several months to materialize fully, depending on company size. We work closely with you to set aggressive, realistic expectations and timelines, ensuring progress is tracked and goals are achieved.

What if we need help figuring out where to start?

Sometimes figuring out what to automate is more complex than the automating itself. Our business-centric team learns everything about your business, analyzes & fine-tunes your processes, and creates a high ROI-focused automation pipeline. This lets you focus on your business and do more while utilizing fewer resources.

What are some use case examples?

Healthcare Billing: Automating the billing process, including insurance verification, charge entry, and claim submission.

Procurement Process: Automating the procurement process, including purchase order creation, approval, fulfillment, and vendor communication.

Form Processing: Automating data extraction from forms, validating it, and inputting it into databases.

Contract Review: Automate scanning contracts for key terms and compliance with regulations.

Know Your Customer(KYC) in Banking: Automating the process of verifying the identity of clients and assessing potential risks.

Sales Order Processing: Automating the entire sales order process from receipt to delivery.

Customer Onboarding: Gather customer data and input it into various systems during onboarding.

The possibilities with automation are endless!

Our business lacks operational expertise, and our processes could be more efficient. Can we still explore automation?

Absolutely. We will help you analyze your processes, identify points of failure, optimize, and build a solid foundation to introduce automation.

Why is my team skeptical about automation?

There's a common misconception that automation automatically means losing your job and being replaced. This cant be further from the truth! The goal is to enhance your team's capacity and potential. There's no better way to unlock your team's potential than by eliminating mundane work so they can participate in higher-value work. Automation allows you to create an ideal experience for your team. Ultimately we are improving our quality of life and work experience.

What are language models?

Language models are advanced deep-learning models that undergo supervised training on your business's unique datasets. They're employed to convert text into vectors, also known as embeddings, which can be used for recommendation or generation tasks.

What is first-party data?

Examples of first-party data include customer interactions, website traffic, social media engagements, CRM systems, work management systems, and many more. This data is precious for AI models as it is accurate, relevant, and reliable. AI can analyze this data to generate insights, predict trends, personalize customer experiences, and drive strategic decision-making, enhancing business performance.

Will AI replace the workforce?

Contrary to what many people think, AI solutions are not intended to replace workers. Instead, they cultivate a hybrid workplace that is more effective and productive. AI empowers your team to do more of what they do best and improve their experience at work. AI and automation can significantly improve our quality of life.

Are these solutions HIPPA compliant?

Yes, Our solutions comply with the Health Insurance Portability and Accountability Act (HIPAA).

I'm worried about training and team adoption.

We provide your team with training, best practices, and a change management framework to drive adoption. We will also continue to monitor and analyze usage to implement improvements if teams need to utilize solutions more effectively. 

What kind of support do you offer post-implementation of the solutions?

We provide ongoing 24/7/365 support, managed services, and you will be assigned a Customer Success Manager. 

Does LucidOps have a guarantee?

We guarantee to execute all aspects of our service agreement or 100% money back. 

We only succeed if you succeed.

That's why we're obsessed with our partnerships.

Our team has yet to build experience in these areas. Will this hinder our success?

Not at all. That's very common for us. We will simplify this journey, guide your team through every step of the process, and educate your team along the way. Our goal is to build autonomy and ultimately make your organization self-sufficient.

How long does it usually take to see results after implementing your solutions?

The timeline to see results after implementing our solutions can vary depending on the specific solution and your unique business circumstances. Generally, improvements can be noticed within a few weeks of implementation, in many cases, immediately.  More significant transformations, like cultural shifts or changes in strategic decision-making due to enhanced workforce management, may take several months to materialize fully, depending on company size. We work closely with you to set aggressive, realistic expectations and timelines, ensuring progress is tracked and goals are achieved.

Does LucidOps have a guarantee?

We guarantee to execute all aspects of our service agreement or 100% money back. 

We only succeed if you succeed.

That's why we're obsessed with our partnerships.

Our team has yet to build experience in these areas. Will this hinder our success?

Not at all. That's very common for us. We will simplify this journey, guide your team through every step of the process, and educate your team along the way. Our goal is to build autonomy and ultimately make your organization self-sufficient.

How long does it usually take to see results after implementing your solutions?

The timeline to see results after implementing our solutions can vary depending on the specific solution and your unique business circumstances. Generally, improvements can be noticed within a few weeks of implementation, in many cases, immediately.  More significant transformations, like cultural shifts or changes in strategic decision-making due to enhanced workforce management, may take several months to materialize fully, depending on company size. We work closely with you to set aggressive, realistic expectations and timelines, ensuring progress is tracked and goals are achieved.